Privacy Policy

When you visit cleancutcopenhagen.com we collect information about all visits to the website. We use this information to improve your user experience, evaluate the use of each item cleancutcopenhagen.com and to support our marketing.

 

Here you can read about the information we collect, how we process the information, what we use it for, who has access to the information and how to contact us regarding to cookies and privacy policy.

 

The collection of personal customer information at cleancutcopenhagen.com takes place within the framework of existing legislation and the EU General Data Protection Regulation (GDPR).

 

Cleancutcopenhagen.com automatically records the IP address as well as data regarding your movements between different pages and services on the website. If you sign in, we will also record this so we can make it easier for you next time.

 

We use various analytics tools, such as Google Analytics and Hotjar, to help us collect statistical information about using cleancutcopenhagen.com and make it a better experience for you.

 

Cleancutcopenhagen.com collects information from users from two sources:

  • From cookies when you visit our websites, e.g. IP address, country, pages viewed, categories displayed, brands displayed, interaction / clicks and searches.
  • From purchases e.g. demographic data, email address, payment information, items, order amount, and frequency. Included is the sending of transaction emails, e.g. Order Confirmation, Shipping Confirmation, and Refund Confirmation.

 

The purpose of collecting the information serves different areas:

  • To show inspiration, product offers / services and personal recommendations via web, email and through third party marketing.
  • Customer experience. To improve the customer experience through interaction with Clean Cut Copenhagen, such as. personalizing your experience at cleancutcopenhagen.com, developing new features, services and products. This also includes administering, protecting, operating and maintaining our websites, system administration and security, and giving consent to aggregate statistics on site usage, purchase and to improve understanding of our customer preferences.
  • Fraud and risk. To prevent fraud and carry out risk assessment.
  • To comply with applicable law.

 

Profiling

Clean Cut Copenhagen creates individual customer profiles based on collected data about you across all data sources / categories, e.g. browsing behavior along with your purchases. We combine and analyze this data for the purpose of improving your experience at cleancutcopenhagen.com and to tailor personal offers and services as well as to define the communication frequency.

 

Data retention period

We retain your personal information for the period necessary to fulfill the purposes outlined in these Terms of Sale, unless a longer retention period is required or permitted by law for legal, tax or regulatory reasons or other lawful business purposes.

 

Marketing Purpose for Clean Cut Copenhagen

3 years after your last activity, e.g. purchase, communication activity or visit our websites. If you have given your marketing authorization (email, SMS, telephone, etc.) and as long as we have your permission.

Order history and order fulfillment obligations at cleancutcopenhagen.com

5 years or as long as we are required to comply with the required legal requirements.

 

What is a cookie?

When you visit cleancutcopenhagen.com, cookies are stored on your computer. A cookie is a small text file that is stored in your browser to recognize your computer on repeat visits. No personal sensitive information is stored in our cookies.

Virtually all websites use cookies. They are located on your own computer to help you analyze how the website is used to improve the user experience. In several cases, cookies may be required to provide a specific service on the website.

 

The information in your cookies is sent between your browser and a web server. information about user settings, login and how the website is used.

 

What are cookies used for at cleancutcopenhagen.com?

Browsing

When you visit cleancutcopenhagen.com, we collect information about all visits to our website. We use this information to improve your user experience, evaluate the use of individual items at cleancutcopenhagen.com, and to support our marketing.

 

Automatic login

Based on various parameters, such as The IP address, device and cookies, cleancutcopenhagen.com automatically detects who you are when you move between different pages and services on the Website. This means that if you are logged into our website, you will be automatically logged in the next time you visit cleancutcopenhagen.com from the same device. The same automatic login occurs if you click in an email from cleancutcopenhagen.com.

 

Analytical tool

We use various analytical tools, such as Google Analytics and Hotjar that help us collect statistics about using cleancutcopenhagen.com to give you a better experience.

To determine who visits our websites, we use cookies to manage demographic and user-related statistics. This allows us to customize and create content and services that match your and other users' interests and desires. Below you can see the purposes for which cookies are used at cleancutcopenhagen.com.

 

Third-party cookies

cleancutcopenhagen.com uses a variety of third-party services on our sites. These services sometimes also use cookies. You may choose to decline third-party cookies in your browser by following this link: https://www.youronlinechoices.com/den/your-selection.

 

Among other things, third-party cookies are used to make statistics on your visits to cleancutcopenhagen.com, where we use the cookie to know, for example, which pages you visit and how long you are on them. Here we use the Google Analytics system provided by Google.

 

Marketing / re-targeting

cleancutcopenhagen.com is also working with companies to improve our online advertising to ensure that you only show relevant ads. In this connection, we use the following vendors: Online Booster, Facebook, YouTube, Instagram and Google. If you want to be excluded from this type of ads, you can remove your cookie.

 

Cleancutcopenhagen.com contains third-party components such as "Facebook Recommend", "Facebook Likes" or "Google+". These third-party components cause the third-party component owner, such as Facebook or Google, to receive technical data about your browser, IP address, and which pages you visit at cleancutcopenhagen.com and the like. The processing carried out by the third-party component holder is beyond our control and is solely a relationship between you and the third-party component holder.

cleancutcopenhagen.com uses these components to link directly to our social media pages, thereby ensuring easy navigation for you as a customer.

 

Functionality

Cleancutcopenhagen.com puts a number of technical cookies that are necessary to handle the functionality in several places at cleancutcopenhagen.com. These are cookies that are stored when you log in to cleancutcopenhagen.com. In addition, cookies are stored to keep track of the contents of your shopping cart, your favorites, etc.

 

How do I avoid cookies?

If you do not want to receive cookies, you can either block all cookies, delete existing cookies from your computer, or receive a warning before cookies are saved.

We recommend that you read our entire cookie policy thoroughly before considering making changes to your cookie settings on your computer, as well as read about cookies on other websites.

Changing cookie settings can cause a degraded user experience when you visit our and other web pages.

Please note that if you do not accept cookies, there may be functionality at cleancutcopenhagen.com which does not work.

 

Firefox

To delete cookies, go to Tools -> Settings -> Privacy -> clear individual cookies or clear your history.

To block cookies, go to Tools -> Settings -> Privacy -> in the history drop-down menu, select "use custom history settings" -> check "Always use private Browsing mode" and uncheck "Accept cookies from pages”.

 

Internet Explorer

To delete cookies, go to Tools -> Internet Settings -> General tab -> Press the Delete -> Cookies-> Delete button.

To block cookies, go to Features -> Internet Settings -> Privacy -> Take the slider and snatch it to the top. Then you block all cookies. -> Click OK.

 

Google Chrome

To delete cookies, press the tool button -> Tools -> Delete Browsing Data -> Delete Cookies and Other Website Data -> Clear Browsing Data.

To block cookies, press the tool button -> Settings -> Show advanced settings -> Content settings -> Click "Always block websites to store data" and check "Block third-party cookies and website data" -> Ok

 

Safari

To delete cookies, press the tool button -> Settings -> Security -> Press the "Show cookies" button. Here you can either delete cookies from a single domain or remove all cookies.

To block cookies, press the tool button -> Settings -> Security -> Under "Accept cookies", select "never".

 

Contact regarding personal data

If you wish to access the information registered about you with us, please contact info@urbanbrands.dk. If incorrect data has been registered or you have other objections, you can contact the same place. You have the opportunity to gain insight into what information is registered about you and you can object to a registration under the Personal Data Act.

 

As a customer, you have the right to access your collected data categories and you can object to the registration in accordance with the relevant rules of the EU General Data Protection Regulation (GDPR). By appropriate inquiry, we will update, change or remove any personal information that we control, subject to violation of any law.

 

We may refuse requests that are repeated for no reason, require disproportionate technical intervention (e.g. developing a new system or substantially changing existing processes), affecting other individuals' personal data, or requests that are extremely impractical (e.g. information from backup systems). All inquiries regarding this should be addressed directly to customer service via email info@urbanbrands.dk.

 

Protection of personal data

According to the law, your personal information must be kept secure and confidential. We store your personal information on high-security servers located in controlled facilities, and our security measures are monitored on an ongoing basis to determine whether our user information is being handled properly and while still respecting your rights as a user. However, we cannot guarantee 100 percent security of data transfers over the Internet. This means that there may be a risk of unauthorized access to information by others when data is sent and stored electronically. You submit your personal information at your own risk.

Personal information is deleted or anonymized on an ongoing basis as the purpose for which it was collected ends.

The rapid development of the Internet means that changes in our processing of personal data may be necessary. We therefore reserve the right to update and amend these privacy policy guidelines. If we do, we will of course fix the date of "last updated" at the bottom of the page. In the event of significant changes, we will notify you in the form of a visible notice on our websites.

 

You have the opportunity to complain about the processing of information and data concerning you. The complaint is filed with the Data Inspectorate.

 

Contact Clean Cut Copenhagen:
E-mail: info@urbanbrands.dk
Phone: +45 31 24 45 03

Or by letter to:
To: Clean Cut Copenhagen
Urban Brands ApS
A P Møllers Alle 9C
2791 Dragør
Denmark